Parimatch Tier 2 Rules and Regulations in India

Parimatch Tier 2 provides online betting services to users in India subject to these general terms.

• Acceptance of terms
  • By creating an account, placing bets, or continuing to use the services, you agree to these Terms, the Privacy Policy, the Payment Rules, the Anti-Money Laundering provisions, Responsible Gambling rules, and any sport- or market-specific betting rules.
  • If any term is unacceptable, you must stop use of the services and close your account.
• Eligibility and registration
  • You must be at least 18 years old and legally allowed under the laws of your state or union territory to open an account and place a bet.
  • Participation is not permitted where betting is prohibited by law. You are responsible for checking whether betting is allowed in your location before registration and use.
  • Only one personal account is permitted per individual. Duplicate accounts may be closed and balances handled under these Terms.
  • Accurate, current information must be supplied during registration and kept updated. Identity checks may be required at any time.
• Proper use of the platform
  • You agree to use the services for lawful betting on an event or market offered on the site.
  • Prohibited conduct includes: using bots or automated scripts; collusion or syndicate manipulation; arbitrage that exploits obvious errors; account sharing; chargeback abuse; interfering with systems; and using the platform for purposes other than lawful betting.
• Intellectual property and content protection
  • All site content, data, odds, logos, software, and materials are protected by intellectual property laws. You receive a limited, revocable licence to access and use the services for personal betting purposes only.
  • Copying, redistributing, or commercial use of content or odds is not allowed without prior written consent.
• Changes to terms
  • Terms may be updated periodically. Material changes will be posted on the website and, where appropriate, notified by email or in-account message. Continued use after the effective date constitutes acceptance.
• Liability and disclaimers
  • Betting involves risk. You accept that losses may occur and that you are solely responsible for your decisions and use of your funds.
  • The platform is provided on an “as available” basis. No warranty is given that services will be uninterrupted or error free.
  • To the maximum extent permitted by applicable law, liability for indirect or consequential losses is excluded. Our total aggregate liability for any claim is limited to the amount of the bet or the balance in your account at the time of the incident, whichever is lower.
• Suspension and closure
  • Accounts may be suspended or closed for legal, security, responsible gambling, or compliance reasons, including breach of these Terms.
• Governing framework and disputes
  • The contracting entity, licence details, and governing law applicable to your account are identified in the Operator Details in the website footer and your account communications. Mandatory consumer rights under Indian law remain unaffected where applicable.
  • Promotion, bonus, and free bet offers are subject to specific terms that you must read before participation.

Parimatch Tier 2 offers betting markets subject to the rules in this section and any sport- or market-specific rules published on the site.

• Who may place bets
  • Only the registered account holder may place bets. You must be logged in, have sufficient cleared funds, and be legally allowed in your location.
  • Bets may be declined or limited based on risk, regulatory, or responsible gambling considerations.
• Bet acceptance and processing
  • A bet is accepted when a unique bet reference appears in your bet history as “accepted” or “placed”.
  • Odds may change until the bet is accepted. If odds change during placement, you will be shown the new odds for confirmation.
  • Bets placed after an event has started may be void unless the market is marked as live/in-play.
  • Obvious errors (palpable errors) in prices, handicaps, totals, or event details may result in the bet being settled at the correct odds, adjusted, or voided.
• Minimum and maximum amounts
  • Minimum and maximum stake or payout limits apply and are displayed on the bet slip or market page. Limits may vary by sport, event, market type, and account status.
• Settlement and results
  • Bets are settled based on the official result announced by the governing body of the event. If an event is later amended, settlement will not change unless the market rules state otherwise.
  • Postponements, abandonments, or venue changes are treated according to the specific market rules published for that sport or event.
  • Dead heat rules may apply where competitors tie. Rule descriptions are available in the sport-specific rules.
• Restrictions
  • Certain markets or services may be unavailable in some states or to particular account profiles due to legal or risk controls.
  • Betting on events involving minors or prohibited participants is not allowed.
  • Bonus bets or free bets cannot be used on restricted markets and are subject to separate bonus terms.
• Cancellation and cash out
  • You may cancel a bet only before it is accepted. Once accepted, bets are final unless an error or rule-triggered void occurs.
  • Cash out, if offered, is discretionary, not guaranteed, and may be suspended or reversed where market integrity or technical issues arise.
• Disputes and audit
  • In case of discrepancy between your on-screen record and our transaction logs, the transaction logs shall prevail.
  • If you believe a bet has been settled incorrectly, contact support promptly and do not place offsetting bets until the matter is reviewed.

This section governs deposits, withdrawals, and all payment activity for your account.

• Funding your account
  • Supported methods may include UPI, IMPS/NEFT/RTGS bank transfer, cards, and approved e‑wallets, where allowed by law and payment partners.
  • Method availability, minimum/maximum amounts, and any fees are displayed in the cashier. Fees, if any, are shown before you confirm a transaction.
  • Funds must come from a payment instrument held in your own name. Third‑party payments are not permitted.
• Withdrawals
  • Withdrawals are paid to the source method used for deposit where possible, or to a verified bank account in your name.
  • Processing times depend on method, security checks, banking hours, and public holidays. Timeframes shown in the cashier are estimates.
  • We may request identity verification, proof of address, payment instrument verification, and source of funds before processing.
• Verification (KYC) and compliance
  • You agree to complete Know Your Customer checks and provide documents on request. Failure to do so may result in delays, limits, or cancellation of transactions.
  • Transactions may be reviewed under Anti‑Money Laundering controls. Suspicious or non‑compliant activity can lead to reporting to authorities, account restrictions, and fund holds.
• Transaction restrictions and cancellation
  • We may set daily, weekly, or monthly limits for deposits and withdrawals. Limits can also be driven by responsible gambling settings.
  • Chargebacks or payment disputes may result in immediate account suspension and recovery of costs.
  • A pending deposit or withdrawal request can be cancelled by you only if the cashier provides a cancellation option. We may cancel or reverse a transaction to correct an error, comply with legal obligations, or enforce these Terms.
• Taxes and charges
  • You are responsible for any taxes applicable to your betting activity under Indian law. Where required by law, taxes may be deducted and reported.

Responsible use of betting services protects you and the integrity of the platform.

• Keep control
  • Set deposit, loss, stake, and session limits through your account.
  • Activate time‑outs, reality checks, or self‑exclusion for a defined period if you need a break.
  • Review your betting history and read risk guidance before placing bets.
• Self‑exclusion and third‑party controls
  • Self‑exclusion prevents login and betting for the chosen period. Outstanding bets will be handled under market rules, while new bets are blocked.
  • Consider device‑level or network‑level blocking tools to limit access to betting sites.
• Signs of risk
  • Chasing losses, betting beyond planned amounts, borrowing to bet, and neglecting responsibilities are signs that help may be needed.
• Confidential support
  • Gambling Therapy (global), Gamblers Anonymous India groups, and local mental health services can provide assistance.
  • If you feel at risk, contact support to discuss available tools and exclusion options.

Parimatch Tier 2 applies risk‑based controls to help prevent money laundering and terrorism financing in line with applicable laws and regulatory guidance.

• KYC and customer due diligence
  • You agree to provide valid identification, address proof, payment verification, and, where appropriate, source‑of‑funds or source‑of‑wealth information.
  • Enhanced due diligence may apply to higher‑risk profiles, including politically exposed persons.
• Monitoring and detection
  • Transactions are monitored for unusual patterns, rapid deposits and withdrawals, third‑party payments, use of multiple instruments, and activity inconsistent with your profile.
  • We may pause betting, deposits, or withdrawals while reviews are conducted.
• Reporting and consequences
  • Where required, suspicious activity may be reported to competent authorities without notice to you.
  • Breaches of AML requirements may result in refusal of transactions, account restrictions, freezing of funds, or closure, subject to applicable law.
• Record keeping
  • Records of identification and transactions may be retained for the period required by law and licensing conditions.

This Privacy Policy explains how personal data is processed in India in accordance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023, where applicable.

• Data collected
  • Registration and KYC data: name, date of birth, address, ID details, photos or scans.
  • Contact data: email, phone number, communication preferences.
  • Account and transaction data: deposits, withdrawals, bets, bonuses, balances, payment instrument tokens.
  • Technical data: device identifiers, IP address, browser type, approximate location, logs, cookies.
• Purposes of use
  • Provide services, manage your account, process payments, and settle bets.
  • Conduct KYC/AML checks, prevent fraud, ensure responsible gambling, and enforce legal obligations.
  • Improve site performance, personalise content, and conduct analytics.
  • Send service messages and, where you consent or law permits, marketing related to offers and bonuses. You may opt out at any time.
• Sharing and transfers
  • Data may be shared with group companies, payment providers, KYC processors, risk and fraud service providers, customer support vendors, and regulators or law enforcement where legally required.
  • If data is transferred outside India, appropriate safeguards are applied as required by law.
• Your rights
  • Request access, correction, update, or deletion, subject to legal retention obligations.
  • Withdraw consent for optional processing, object to certain processing, and lodge a complaint with a competent authority.
  • To exercise rights, use the contact channels shown in the Help Centre or privacy page.
• Retention and security
  • Data is kept for as long as needed for the purposes above and to meet legal and regulatory requirements.

Security measures protect your account, transactions, and personal data.

• Technical safeguards
  • Transport Layer Security encrypts data in transit. Sensitive credentials are stored using industry‑standard hashing and encryption.
  • Systems are segmented and monitored to reduce risk of unauthorised access.
• Account protection
  • Two‑factor authentication is available and strongly recommended.
  • Strong passwords, unique to your account, should be maintained. Login alerts and session controls may be provided to help you monitor access.
• Operational controls
  • Continuous monitoring, access controls, change management, and incident response processes support service integrity.
  • Regular backups and audit logging help maintain availability and accountability.
• Your responsibilities
  • Keep devices secure, log out after use, and do not share credentials.
  • Notify support immediately if you suspect unauthorised access or see activity you do not recognise.